If you enter another address in the "note to seller" area or if you have told me a different address during the course of our electronic conversations on this site that software will not see that note and make adjustments to the label so please use the shipping field for its intended purpose. Further, I use third-party software to pull address information from Etsy in order to purchase and print postage labels. To invoke buyer and seller protection, Etsy requires I will ship to this address. Please enter the correct shipping address in proper field on the order form.
The cost of Express Mail is significantly higher than Priority Mail, but convo me and I will create a special listing for you if this is necessary. If you require faster service or if delivery must be by a specific date then you would want to either request an earlier shipping date than I assign to you (to allow for possible postal delays, but with the understanding your cookies will be older and possibly less 'fresh') OR you would use Express Mail which has guaranteed delivery dates and times.
#Racket balls zip#
The postal service estimates 1-3 day delivery for zip codes in continental USA, but USPS does not guarantee delivery dates. Immediately upon placing an order on my baking schedule, I send a message to the customer advising of the expected ship date for that order if the date does not meet the customer's needs please send me a convo and I will cancel and refund the purchase entirely. When an order is placed I will assume the customer has reviewed the Announcement, and if customer does not provide an 'event date' in the Note to Seller section of the order form, I will schedule shipment for the next open baking date on schedule, whether that be in 2 days or 2 months.
This section will indicate whether any current ordering restrictions are in place.Įach of my listings warns customers to consult the Shop Announcement prior to placing orders. Please note that it is not unusual for customers to place orders far in advance for specific dates, and if sufficient advance orders are received for a given date, I will close that date to additional orders.Ĭustomers can always find the most current information concerning my baking and shipping schedules by looking at my Shop Announcement. :)Īll items baked fresh and shipped USPS Priority Mail as standard, typically within 1-3 days of your paid order being placed, or at such other date as you may direct, as we may agree or as my baking calendar dictates. as I really want to please my customers and I am willing to talk with you to figure out what went wrong and what I can do to fix it. Notwithstanding the foregoing, please contact me if there are any problems with your order, however. Unsolicited returns are not accepted, and returning an item to me without my prior authorization will not create a refund scenario for you. If I have made a mistake with your order such as wrong item sent or incorrect color scheme then I will enter a refund for those items only, all other items in your order will not be subject to refund.
Therefore, refunds will not be entered as a matter of course for incorrect matching of color shades but may be considered on a case-by-case basis in the event of an exceptional errors in photographic depiction or color inconsistency within a single order. I try my best to accurately match colors to the customer's request and to maintain precision among separately prepared batches of icing, but I cannot guarantee that the colors of my final product exactly match what you see in my photographs or any color samples that you send to me, or that there will be absolutely no color variation within one order shipped from my bakery. Photographs posted in my store or delivered specifically to the customer represent the general color of each item depicted in accordance with the camera used, its settings, ambient lighting and other factors which may or may not be a completely accurate match with the actual product shipped from my shop. No refunds will be given for packages that the post office does not deliver in time for your event. For information concerning cancellations, please look to the bottom of this page. Therefore, I cannot accept a shipped order for return or exchange. It is illegal to offer for sale to any other customer a food product that has been returned to me.